General

  • What will be the opening times of the Rebirth Residence campsite?

    The Rebirth Residence camping opens on Friday 10 April at 14:00 and everyone will be welcome from that time! The Rebirth weekend is over and the campsite will close on Monday 13 April at 12:00. 

     

  • What are the check-in times?

    Friday April 10th 2020/ 14:00 untill 23:00
    Saturday April 11th 2020/ 09:00 untill 20:00
    Sunday April 12th 2020/ 09:00 untill 17:00
     

  • Can I leave the Rebirth Residence campsite in the meantime to return later?

    It’s only possible to leave the campsite during the check-in hours. If you would like to leave the campsite outside these hours it’s only allowed with your camping gear. This means your bracelet will be cut off and you will no longer be able to return to the campsite and/or the festival site.  

    The Molenstraat (on which the parking lot for the campsite is located) will be a one-way street for day-visitors to the festival on Saturday and Sunday. If you want to leave by car early, you have to drive through the village of Haaren on these days. If you want to go back to the campsite, you have to take the N65 (Helvoirt) to the Molenstraat. 

  • I lost something at the Rebirth Residence campsite, what now?

    If you notice that you have lost something during your visit at the Rebirth Residence camping, report to the Lost & Found counter, which is located at the information desk. If, after your visit, you notice that you have lost something, mail to info@rebirth-festival.nl. All lost items will be brought to the city hall of Haaren a few days after the event, please contact them for your lost items.  

  • My friends arrive later, can they sleep next to our tent?

    Follow the instructions of the stewards once you enter the campsite. The stewards will assign you and your friends a camping spot. If there are friends who will arrive later, make sure to bring his or her tent or inform the steward that he must reserve a spot! 

  • What will be the pay methods at the Rebirth Residence campsite?

    Everything will be paid using tokens at REBiRTH. Coins can be purchased on the campsite from Friday afternoon or in advance through the online ticket shop. The tokens are valid all weekend, both on the campsite and the festival site. You can buy tokens using cash or debit card. However, you cannot withdraw additional cash. You can use the local ATM of the Rabobank in Haaren or Helvoirt for this.

    NOTE: It’s only possible to leave the campsite during the check-in times of the campsite. 

  • What is the minimum age to visit the Rebirth Residence campsite?

    The minimum age for entrance is set down as 17. Legitimation in the form of a valid ID card, passport or driving license is compulsory. See our house rules for more information. By visiting the Rebirth Residence camping you agree with our house rules.

Facilities

  • What will be the opening hours of the bath house?

    A large bathhouse will be built for the Rebirth Residence. This space will be heated so you do not need to stand in the cold after taking a shower. It will be free between 07:00 and 08:00 and cost 1 token after this period. 

     Note! There are special opening hours for the showers: 

    Friday: 16:00 – 02:00
    Saturday: 07:00 – 16:00 // 22:00 – 02:00
    Sunday: 07:00 – 16:00 // 21:00 – 01:00
    Monday: 06:00 – 11:00 

     The bathhouse will have electricity connections for your shaver or hair dryer and will have sufficient mirrors. 

  • Will there be a camping shop?

    The campsite will have a campsite store for all your necessary groceries. You can buy a whole range of products here such as tents, sleeping bags, air mattresses, chairs, pillows etc.

  • Is there a first aid post available at the Rebirth Residence campsite?

    Of course! Feeling unwell? Then go to the first aid post, they will help you. If you presume someone has used too many drugs, or too much alcohol then please consult someone of security, first aid or the organization. 

  • Will there be a disabled toilet at the Rebirth Residence campsite?

    Yes! This toilet is located at the regular toilets.  

  • Is there free drinking water available at the Rebirth Residence campsite?

    You can buy water at any bar on the campsite. Drinking water is available at the washbasins at the campsite. There is also free water is also available at the first-aid station. 

  • Can I barbecue at the Rebirth Residence campsite?

    Barbecuing is allowed at the designated locations on the site. Each group spot gets its own tile to barbecue, use this tile as it is not allowed to barbecue at other spots. 

  • Can I inflate my air mattress?

    Not feeling like inflating your air mattress yourself? Or did you not bring a pump? You can inflate your air mattress at the air and electricity point. 

  • Can I charge my phone?

    There is no electricity on the campsite. Is your battery low and do you want to get back in touch with your friends as soon as possible? Rent a small USB charger from the campsite store or on the festival site at the charge-it point. You will pay using tokens and be asked for a small deposit which will you get back after returning the charger. 

  • Is a campfire allowed?

    A campfire is very cosy but sadly not allowed because of the risk of fire. 

  • What kind of food is available in the Food Area?

    The food area has a wide range of meals. You can eat for example a sandwich, baguette, egg sandwich, fruit and of course a cup of coffee or tea here in the morning. After a day of partying, you can visit our food court in the evening for various snacks such as pizza, chips and hamburgers.

  • Which facilities are present at the Rebirth Residence campsite?

    Check here which facilities are located at the Rebirth Residence camping

  • Will there be lockers at the Rebirth Residence campsite?

    You can rent a locker on the campsite. This allows you to safely store your personal belongings. Your locker is available 24 hours per day. Renting a locker costs € 12.00 and a €5.00 deposit. The deposit will be returned to you once you return the key. HINT: You can buy your locker ticket online in the pre-sale!

Tickets

  • I have purchased a ticket but have not received the ticket in my mailbox, what now?

    It is possible that your ticket has ended up in your SPAM. Please check this first, if this is not the case you can contact our ticketing partner Paylogic. Contact Paylogic via the following link: https://customerservice.paylogic.com/hc/en-us.

  • I lost my tickets, what now?

    Via the “I lost my tickets” you can have your tickets resent after you have entered your email address. We will send all valid tickets registered at this address.

    Link: https://customerservice.paylogic.com/hc/en-us/articles/360022570911-I-lost-my-ticket-s-

  • I want to rename my ticket, what should I do now?

    If you need to change a name, for example, because you want to bring someone else with you or when you have bought a ticket from someone who has already personalized his or her ticket. That’s no problem. In that case there are two options:

    Option 1: Sell your tickets through Ticketswap. Rebirth Events has an ongoing cooperation with this organization.

    SecureSwap: sold tickets are exchanged for a new ticket which will directly be in the name of the new owner. The old ticket, still in the possession of the seller, will automatically become invalid. This makes it 100% safe to sell your and buy your tickets through this platform.

    Option 2: You can easily and quickly change your ticket details using the ‘Name Change Module of Paylogic’. Please note that changes cost €4, – per ticket. Transferring tickets is possible until Friday 10 April 2020 – 11:59 AM.

Travel

  • Which parking ticket should I have for the Rebirth Residence?

    Are you staying at the Rebirth Residence campsite, and are you coming by car? Then make sure that you have a camping weekend parking ticket. You can purchase these online (with a discount) in advance, as well as on the terrain. With this ticket your car will be close to the campsite for the entire weekend and you can have a carefree party!

  • I come by car to the Rebirth Residence campsite, where do I have to park?

    There is a special parking lot for visitors of the Rebirth Residence campsite. Set your navigation at: Molenstraat 12, Helvoirt. From this point follow the yellow signs with „CAMPING“ on it to reach the parking space. Try to ride together as much as possible, it is more fun and a lot better for the environment!

    Visitors to Rebirth Residence can park their car next to the campsite for a fee of € 15. You take your things out of the car and you walk straight to the campsite! Parking tickets are available on site and in our ticket shop. TIP: You can buy your parking ticket in advance with a 10% discount.

  • I will be dropped off at the Rebirth Residence campsite, where should I navigate to?

    Near the Rebirth Residence campsite there is a Kiss & Ride set up to let you down.Set your navigation to: Molenstraat 12, Helvoirt – and follow the signs from this point.

  • Is the Rebirth Residence campsite accessible by public transport?

    The Rebirth Residence campsite can be reached in different ways. For exact travel information please visit www.9292.nl, from Oisterwijk station there are shuttle buses to and from the campsite on Friday / Saturday / Sunday and Monday!

Entrance

  • Can I bring food & drinks to the Rebirth Residence campsite?

    Or course, you can bring your own food and drinks but there are some rules! You may bring a maximum of 3 liters of non-alcoholic or low-alcohol drinks (less than 15%) per person. Everything must be in sealed plastic bottles and / or cans. Glass bottles and spirits are not allowed. This will be checked at the entrance, please note that tasks drinks will not be returned or refunded!
     
    This is only possible when you arrive at the campsite for the first time; once you have received your wristband, you cannot bring in drinks again.

  • I have a food allergy, can I bring my own food and drinks?

    If you have a food allergy, you can bring your own food and / or drinks, if you bring a valid doctor’s statement and are able to show it at the entrance.

  • Can I take my medication to the Rebirth Residence campsite?

    As a visitor, you are only allowed to take medication if the following conditions are met:
    – Medication must be in its original and sealed packaging and provided with the original package leaflet.
    – The use of the medication must be demonstrated by means of a statement by a doctor.

Accommodations / Friendscamp